Support
Frequently Asked Questions
Everything you need to know about our tradie admin toolkits, bundles and templates before you buy.
You get instant digital access to ready-to-use files — spreadsheets, planners and templates you can download and start using straight away. There's nothing physical posted to you. After checkout you'll be able to download everything and keep your own copies.
Yes. The templates are built to work in both Microsoft Excel and Google Sheets, so you can use whichever you're already comfortable with. Just upload the file to Google Drive to open it in Sheets, or open it directly in Excel on your computer.
Absolutely. Open your files in the free Google Sheets or Microsoft Excel apps on your phone or tablet and you can update jobs, quotes and expenses on the go — handy when you're out on site and don't want to wait until you're back at the desk.
Yes. When we release an improved version of a template you've purchased, we'll let you know how to grab the updated file. Once it's downloaded it's yours to keep, so you can keep working with the version that suits you best.
Individual toolkits focus on one area of your admin, so you can start with just what you need. The Complete Ultimate Trade Business Bundle pulls every toolkit and template together in one package at a lower combined price — the best pick if you want your whole admin sorted in one go rather than building it up piece by piece.
Because these are digital files that can be downloaded and copied straight away, we generally can't offer refunds once you've accessed your purchase. If something isn't working or you've had trouble with your download, get in touch and we'll help sort it out.
As soon as your order goes through, you'll get download links on the confirmation page and in your confirmation email. Just click through to download your files and save them to your computer, phone or cloud storage so you always have your own copy.
Ready to get out from behind the desk?
Browse our full range of admin toolkits and bundles built for Australian tradies — ready to download and start using today.